Our warranty policy is simple: in normal usage we offer our shifter boards lifetime warranty of manufacturing defects.
If you think the board you bought from us is broken, then just send it back to us and we will fix it or replace it with new one.
This lifetime warranty does not cover any damage to the product that results from improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply (faults in car electrical systems), water damage, abnormal mechanical or environmental conditions, or any unauthorized dis-assembly, repair or modification. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.
If you bought our product and it turns out your car has some other problem and you don’t need our board, then you can send it back to us within 30 days of receiving it. We will refund you the cost of the board. You will bare all the shipping fees, but at least you don’t have to keep an expensive part you don’t need.
Before you send PCB back as a warranty case, please read engine and transmission fault codes with compatible diagnostic device and send codes to us. It is necessary to recognize if our shifter board broken or not. We have some cases where customer has sent the board back to us without checking active fault codes thinking that our board is broken. In practice our PCB has been fine and after checking fault codes it turned out that the problem is something else.